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| Question : Where are you located ? Answer : We are located at central Tokyo, Japan. |
| Question : I am worry to buy a vehicle by internet. How do I know you are
a legitimate and trusted company? Answer : We are trustworthy verified company by Anti fraud Organization in Japan with A+++ trust guage.You can contact them for money back guarantee. |
| Question : What is the condition of your used cars ? Answer : All used cars in our stock are in good condition. |
| Question : What is the procedure to buy a car from you ? Answer : To see the complete step by step procedure click here |
| Question : Can I pay by credit card ? Answer : Generally, we do not accept payment by credit cards. But if credit card is the only method you can pay, the credit card company's 5% fee will be added to your invoice. |
| Question : Can I pay by cheque ? Answer : No we do not accept payment by cheques. |
| Question : What is your payment terms ? Answer : Our term of payment for all customers is by telegraphic transfer (wire transfer). We also accept payment by Japan Trust Pay. |
| Question :Do you accept payment by Letter of credit ? Answer : If you want to pay by Letter of Credit, a security deposit equal to LC amount is required. Security deposit will be sent back to the same account after LC is matured. The security deposit is accepted by wire transfer from any country to our Japanese Bank account or you can deposit at “Japan Trust Pay". |
| Question : Do you have any system to inspection the vehicle ? Answer : Yes our experts fully inspection all vehicles twice before the shipment. For 3rd party inspection please contact Japan inspection Organization |
| Question : Do I pay extra for the inspection of vehicle ? Answer : Fee is not require for the inspection by our experts. But if you want third party inspection, please contact Japan inspection organization directly. |
| Question : Do your experts inspection the vehicle if I buy from other exporters in
Japan ? Answer : Yes, our experts can inspection the vehicle. But you or your supplier in Japan have to pay inspection charges. |
| Question : If I import any vehicle from you and want its parts in future, will you
supply parts ? Answer : Yes, we'll supply parts( by payment ) of vehicles you import from us. |
| Question : Is it legal to import a Japanese vehicle in my country ? Answer : We don't know the regulations of other countries. Please ask any customs clearing & forwarding agent in your own country. |
| Question : If I buy a vehicle from you, do you arrange shipment to my country. Answer : Yes, we'll arrange the shipment and documentation through our shipping agent. |
| Question : Is there any damage or problem in your vehicles ? Answer : There is no damage and no problem in our all vehicles. We do not export poor condition vehicles. |
| Question : Is the shipping cost including in price of your vehicles ? Answer : Shipping cost is not include in price of our vehicles, as ocean freight is different for each country. However, you can get total price (vehicle price + shipping cost + marine cargo insurance) to your nearest sea port by selecting name of your country, through our easy automatic calculation system at "Total Price Calculation"link in front of vehicle price. |
| Question : Do you give credit ? Answer : No, we do not give any credit. All cars are shipment after the confirmation of payment by our Japanese Bank. |
| Question : How can I pay you ? Answer : We accept payment by wire transfer ( telegraphic transfer ) through your Bank to our Japanese Bank. You can also pay by Japan Trust Pay. |
| Question : How long a ship will take to reach my port from Japan ? Answer :Asia & Oceania = 2 - 3 weeks , Europe & USA = 4 - 5 weeks , Africa & Caribbean = 5 - 6 weeks |
| Question : Do you provide Certificate of Conformity "COC" and
Type Approval Certificate "TAC"? Answer :Yes, we can provide "Certificate of Conformity" if required by the buyer. |
| Question : What are your Bank details ? Answer : Our Bank details are as following. Name of Bank : Sumitomo Mitsui Banking Corporation Branch Name : Setagaya Branch Account No. 1 3 3 3 0 4 Swift Code of Bank : S M B C J P J T Account Holder's Name : Batfa Japan Inc. Address of Bank : 1-1-2 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan |
